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Frequently Asked Questions

General questions

By opting for online services to attend to all your print needs you can order the product with print you desire at your convenience from wherever in the world you are. It also allows you to place orders beyond our office hours.
You can either find your product through the “All Products” (link) tab on the home page or simply use the search tool on your top right corner of the screen
You can order by adding products to your shopping cart. Here you will be asked for cutomisation options for products that can be customized. Next step is checking out. Payment using a debit or credit card is accepted by our gateway. Visa, Mastercard and Amex are accepted at the payment gateway.

Billing questions

We will get in touch with you on your given contact information with a proof of your electronic transaction prior to printing. Please note that after this point the artwork is solely your responsibility as the font size and the colour may vary to what you see on your display screen.
A customer service officer from the Anim8 team will be in touch with you during the process of making preparations for your artwork to be finalized. When they contact you for your approval and other necessary details, there will be an opportunity to change or cancel the order before we commence the physical work on your job. After the work has commenced, we will charge you for the work completed so far.
We will be in touch with you during the process of your order but if that is not sufficient please be kind enough email us